• Ergonomic Design: Comfortable and secure fit, perfect for sports and all-day wear. The earbuds stay in place during intense activities, ensuring uninterrupted listening.
• Waterproof & Sweatproof: With an IPX5 rating, these earbuds can handle sweat and rain, making them perfect for outdoor workouts and challenging conditions.
• Smart Connectivity: Easily pair the TWS KJ10 with your smartphone via Bluetooth 5.0 for a stable and quick connection, offering seamless audio playback and call management.
• High-Quality Sound: Experience crystal-clear audio with powerful bass and balanced treble, delivering an immersive sound experience whether you're listening to music or taking calls.
• Long Battery Life: Enjoy up to 6 hours of continuous playback on a single charge, with an additional 18 hours provided by the portable charging case.
• Touch Controls: Intuitive touch-sensitive controls let you manage music, answer calls, and activate your voice assistant with a simple tap, all without reaching for your phone.
• Single Earbud Use: The TWS KJ10 allows you to use a single earbud independently, making it ideal for situations where you need to stay aware of your surroundings.

We want you to be completely satisfied with your TWS KJ10 Earbuds. If you're not entirely happy with your purchase, our return policy is designed to ensure a smooth and convenient return process:

Eligibility for Returns:

• Returns are accepted within 30 days of the delivery date.
• The earbuds must be returned in like-new condition, with all original packaging, accessories, and documentation included.
• Products showing significant signs of use, damage, or missing parts may not be eligible for a full refund and could be subject to a restocking fee.

Return Process:

1. Initiate a Return: Contact our customer service team at [your email address] or [your phone number] to begin the return process. Please provide your order number and reason for the return.
2. Prepare for Return: We will provide you with a prepaid return shipping label. Please ensure the earbuds are securely packed to prevent damage during shipping.
3. Inspection and Refund: Upon receiving and inspecting the returned item, we will process your refund within 5-7 business days. Refunds will be credited to the original payment method.

Refunds:

• Refunds cover the product price only. Original shipping costs are non-refundable unless the return is due to a defect or error on our part.

Exchanges:

• We do not offer direct exchanges. If you need a different model or color, please return the original item for a refund and place a new order.

Damaged or Defective Items:

• If your TWS KJ10 Earbuds arrive damaged or defective, please notify us within 7 days of delivery. We will arrange for a replacement or issue a full refund, including return shipping costs.

Restocking Fee:

• A restocking fee of 10% may apply if the item is returned without original packaging or shows signs of use.