We want you to be thrilled with your UBL Live 660 headphones. If for any reason you’re not completely satisfied with your purchase, our return policy makes it easy to return or exchange your product:

Eligibility for Returns:

• Items must be returned within 30 days of the delivery date.
• The product must be in its original condition, with all packaging, accessories, and documentation included.
• Products showing signs of use, damage, or missing parts may not qualify for a full refund and could be subject to a restocking fee.

Return Process:

1. Contact Us: Reach out to our customer service team at [your email address] or [your phone number] to initiate the return. Be sure to include your order number and reason for the return.
2. Return Shipping: We will provide a prepaid return shipping label. Ensure the headphones are securely packaged to avoid damage during transit.
3. Inspection and Refund: Once we receive and inspect your return, we’ll process your refund within 5-7 business days. Refunds will be credited to the original payment method.

Refunds:

• Refunds will cover the product price only. Original shipping charges are non-refundable unless the return is due to a defect or error on our part.

Exchanges:

• Direct exchanges are not offered. If you wish to exchange the product, please return the original item for a refund and place a new order.

Damaged or Defective Items:

• If your UBL Live 660 headphones arrive damaged or defective, please contact us within 7 days of delivery. We will arrange for a replacement or full refund, including return shipping costs.

Restocking Fee:

• A restocking fee of 15% may apply if the product is returned without original packaging, accessories, or if it shows signs of use.